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FAQ

 Q: Can I bring a guest?

A: Unlimited members can bring 1 guest per day during staffed hours for free, all other guest need to pay $5 per visit. Age requirements apply. Guests must be 18-years or older unless they come with parent or guardian. Guest must check in at the front desk before using the gym. Guest are only allowed during staffed hours.   

Q: Is my membership valid at all locations?

A: Unlimited members have 24/7 access to all locations. Home Club members have 24/7 access to their home club. 

Q: Is there a fee to cancel?

A: No 

Q: What are your staffed hours?

A:  Monday - Friday 11am - 7pm & Saturdays 10am - 2pm

Q: What are the busiest times?

A: The peak hours are Mon-Thurs 5am - 8am & 5pm - 7:00 pm. 

Q: How does the tanning work?

A: Unlimited members have 24/7 access to tanning.

Q:  What is the Annual fee?

A:  The annual fee is a once a year membership fee that allows us to keep the monthly dues at an affordable level. 

Q: Can I pay cash each month?

A: No, we do not accept cash at any of our locations. If you want to avoid monthly dues, we offer 1,3,6,12 prepaid options. 

Q: What is the minimum age?

A: 12

Q: What is the policy for lockers?

A: Day use lockers are available 24/7to all members. Monthly locker rentals are available for $10/month. Unlimited members get a 10% discount. 

Q: Do you have childcare?

A: Every location has a kid's room that is available to all members 24/7. The kid's rooms are unsupervised. 

Q: What if I lose my key card?

A: Replacement key cards are always free.

Q: Grandfathered Memberships

A: All memberships that were active prior to May 2020 are considered Grandfathered and will be honored as long as they remain active.

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