FAQ
Q: Can I bring a guest?
A: Unlimited members can bring 1 guest per day during staffed hours for free, all other guest need to pay $5 per visit. Age requirements apply. Guests must be 18-years or older unless they come with parent or guardian. Guest must check in at the front desk before using the gym. Guest are only allowed during staffed hours.
Q: Is my membership valid at all locations?
A: Unlimited members have 24/7 access to all locations. Home Club members have 24/7 access to their home club.
Q: Is there a fee to cancel?
A: No
Q: What are your staffed hours?
A: Monday - Friday 11am - 7pm & Saturdays 10am - 2pm
Q: What are the busiest times?
A: The peak hours are Mon-Thurs 5am - 8am & 5pm - 7:00 pm.
Q: How does the tanning work?
A: Unlimited members have 24/7 access to tanning.
Q: What is the Annual fee?
A: The annual fee is a once a year membership fee that allows us to keep the monthly dues at an affordable level.
Q: Can I pay cash each month?
A: No, we do not accept cash at any of our locations. If you want to avoid monthly dues, we offer 1,3,6,12 prepaid options.
Q: What is the minimum age?
A: 12
Q: What is the policy for lockers?
A: Day use lockers are available 24/7to all members. Monthly locker rentals are available for $10/month. Unlimited members get a 10% discount.
Q: Do you have childcare?
A: Every location has a kid's room that is available to all members 24/7. The kid's rooms are unsupervised.
Q: What if I lose my key card?
A: Replacement key cards are always free.
Q: Grandfathered Memberships
A: All memberships that were active prior to May 2020 are considered Grandfathered and will be honored as long as they remain active.