COVID-19 UPDATES

 Message from Idaho Fitness Factory

Temporarily Suspending All Service

During this public health crisis, Idaho Fitness Factory has been working hard to provide as safe an environment as possible for our members in hopes that the situation would improve quickly. However, due to rising health concerns, it is in the best interest of our community to temporarily suspend service. As of 4pm Saturday, March 21st, all Idaho Fitness Factory locations will be closed until further notice.

 

All member billing will stop while operations are suspended. Any prepaid dues will be prorated when we are able to reopen.

We appreciate the overwhelming support we have had during this challenging time and look forward to reopening as soon as possible. If you have any questions please contact us through our submission form at idahofitnessfactory.com

FAQ's

When will you re-open?

We are currently monitoring the COVID-19 situation daily.  Our priority is the safety of our staff and gym members. We will open as soon as health authorities and local city and state directives authorize.

Will I be billed while IFF is closed?

No.  All billing is done through our third party partner ABC Financial.  ABC has suspended all monthly billings and any other membership dues as of March 22nd 2020.  If you noticed any charges after March 22nd it would have been due to a 2-3 day delay in your bank processing.  If you have any questions about billing you can contact us through our home page submission form

What about the dues I was charged before the gym closed?

All dues will be prorated once the gym is able to reopen.  We are committed to making sure that you always get more than what you pay for at Idaho Fitness Factory.

Should I Cancel or Freeze my membership?

No.  All memberships are already frozen.  No billing will be processed during this challenging time.  Thank you very much for your membership and we look forward to seeing  soon when we reopen.

What can I expect when the gym re-opens?

We are hard at work making IFF even better.  We are taking full advantage of this time to do several club improvements.  Follow us on social media to stay up to date.  We will regularly post our club improvements as they are completed.